All Web Hosting (Unix and Windows) and E-commerce Web Hosting plans include a 30 day money back guarantee. If you are dissatisfied with your service for any reason, you will receive a full refund (minus setup fees and overage charges) if you cancel your account within 30 days of the activation of your account.

Our refund policy does not apply to any additional items or services; this includes but is not limited to SQL 2000 DB, MySQL DB, disk space, data transfer, and email accounts. Also not included are Domain Parking services, Domain Registration and along with reseller programs. No refunds are available after 30 days. In order to cancel service you must submit a billing ticket by emailing billing@layerblue.com. A billing representative will assist you with the cancellation process. Please be aware that there are no pro-rated refunds after the first 30 days of service.

The 30 day money back guarantee does not apply to reseller accounts or dedicated servers, or any fees associated with these accounts.

Accounts cancelled/terminated by Layerblue for violation of our Terms of Use do not qualify for the 30-day money back guarantee. For example, if your account is cancelled due to spamming, you will not be given any refund.

Any questions you may have on our windows web hosting guarantee can be directed to billing@layerblue.com. One of our representatives will respond to your inquiry to answer any questions or concerns that you may have.